Remote Service Standards Review
For restaurants, bars and hotels
- Review analysis and supplied-materials review
- Service standards, language and rhythm
- Practical priority list for improvement
Entry offers
Focused first steps for practical hospitality improvement.
Designed for venues that want useful recommendations before committing to a larger advisory relationship.
Most popular starting points.
Typical remote entry projects range from NZD 250-750 depending on scope, materials reviewed, and delivery format.
Wine List Review
For wine-led venues
- List structure, by-the-glass logic and pricing
- GP and premium progression opportunities
- Pairing and selling language recommendations
Remote Staff Training Session
For teams needing confidence
- 60-minute Zoom or Teams session
- Product knowledge and service language
- Training sheet included
Wine Sales Workshop
For beverage revenue
- Premium recommendation logic
- Pairing and upsell pathways
- Staff confidence without pushy selling
Remote Upselling Workshop
For stronger average spend
- Online workshop for guest-first selling
- Moments where value can be introduced
- Practical scripts for service teams
Guest Journey Review
For experience clarity
- Booking, arrival, menu and service flow
- Expectation-setting and value cues
- Recommendations for smoother conversion
Beverage Performance Review
For remote beverage improvement
- Wine or beverage list review
- By-the-glass and premium progression
- Founder-reviewed improvement notes
Basic SOP Review
For operational consistency
- Existing SOP and communication review
- Missing standards and handover gaps
- Clear next-step operating priorities
Team Performance Review
For owner-led venues
- Structure, accountability and rhythm
- Training and leadership gaps
- Pathway toward stronger service consistency
Request a venue review.
Send the venue name, website and the main issue you want to improve.