Online training

Remote staff training for better confidence, service and guest experience.

A focused online training session for hospitality teams that need clearer standards, stronger product confidence and more consistent guest recommendations.

Common problems.

Typical range: NZD 300-750

  • Staff lack confidence explaining food, wine or premium options
  • Service standards vary between team members
  • Teams need training without travel or scheduling disruption

Remote delivery

  • Zoom, Teams or recorded video
  • Written notes and practical templates
  • Delivered fully online

What is included

  • 60-minute Zoom or Teams session
  • Practical service language and recommendation prompts
  • Training notes or staff workbook

Typical outcomes

  • More confident staff
  • Clearer service expectations
  • Repeatable training material

Next step.

Send the venue name, website and the main issue you want to improve. Giulio will suggest the smallest useful remote first step.

Enquire about Remote Staff Training Session